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HEALTH AND SAFETY PROTOCOLS

The safety of our patrons, artists, and staff remains our highest priority.    As such, the following health and wellness protocols safely allow the community to enjoy live performances and shared creative experiences.

At this time, the City of Austin is in Stage 5 COVID-19 Risk level.

BRING WITH YOU: PROOF OF VACCINATION or NEGATIVE COVID-19 TEST RESULTS and picture ID

For patrons 12 and up, when you arrive at the circle drive of the Long Center there will be lines staffed to quickly check printed or digital copies of either:

  • Your proof of vaccination card with the final dose obtained 14 days before performance. (Make sure you have a photo ID!)

OR

  • Your COVID-19 test results obtained within 72 hours (3 days) of the performance

Proof of a negative test or vaccination to be shown via digital device/physical card/ printed copy along with a government issued I.D. Please visit austintexas.gov website to find a free testing site.

MASK GUIDANCE

The City of Austin mandate for events on city-owned properties requires the wearing of masks at all times. During the City of Austin Stage 5 Safety Protocols, food and drink are not permitted inside of Dell Hall.

TOUCHLESS TICKET SCANNING

At the door, present your ticket to a ticket taker, and they will scan your ticket without taking it from you.

FULL THEATRE SANITATION

Seats, bathrooms, and other high-touch surfaces will be thoroughly sanitized before each show. Hand sanitizer will be available throughout the venue for your personal use. Long Center staff are required to wear KN95 masks at all times and frequently wash and sanitize their hands.

Additionally, The Long Center is excited to announce the installation of UVC lighting in all of our air handler units. This technology has been proven to neutralize viruses, bacteria and other airborne pathogens. The HVAC system uses MERV 13 air filters to further ensure a clean and safe environment for our patrons, performers, and staff.

More information about UVC lighting and its application in HVAC systems can be found here.

MOBILE PROGRAMS

If you would like a digital version of our printed playbill, just scan the QR code you will find around the theater.

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