About Pilates at Ballet austin

Private and duet reformer sessions may be booked by emailing the Pilates Center or by booking your next session directly with your Pilates instructor at the end of a session.

NOTE: Please allow at least 24 hours notice to book your private session. Pilates appointments requested through email will be responded to Mondays through Fridays between 6:00am and 5:00pm.

Group Pilates Reformer classes may be booked online or you may call 512.501.8704.

Group Pilates Reformer classes may be booked online by signing into your Ballet Austin MINDBODY account and selecting your preferred class, day and time.

Most group reformer classes at the downtown location require previous reformer experience. If you have experience elsewhere please email us and we can waive the prerequisite.

You may also call 512.501.8704.

At least 12 hours advance notice is required for cancelled appointments and group classes. If this cancellation does not occur within our early cancellation window, your account will be deducted for the appointment/classes as if you had attended. If you have a current Unlimited group reformer package, canceling after the 12-hour early cancellation window will incur a $20 late cancellation fee.

Private/Duet clients: if you do not have a current series, your credit/debit card on file will be charged for a single appointment.

To cancel a private or duet Pilates session call 512.501.8704 or email Pilates@balletaustin.org. Be sure and leave a message with your name and day/time of the appointment you wish to cancel.

Group Pilates classes may be self-cancelled online.

Thank you for your courtesy, and for allowing us to serve all our clients.

Ballet Austin’s Pilates Center is located in the Butler Dance Education Center at 501 W. 3rd St. 78701.

Please visit our parking page for parking location options available when taking a class.

In addition, we do offer an EXCLUSIVE parking option for Pilates Clients only when our lot is full:

• Exclusive parking for Pilates clients coming to Pilates reformer sessions M-F, 8am to 4pm
• Complimentary parking in the AMLI 2nd Street Parking Garage directly across San Antonio St. to the east of Ballet Austin. (Enter from San Antonio St.)
• Available to Pilates clients only between 8:00am and 4:00pm weekdays
• Proceed to the roof of the AMLI garage (4 floors)
• Bring your parking ticket to the front desk at Ballet Austin when you check in for Pilates
• Receive a sticker for your parking ticket that gives you 2 hours of free parking

Please enter the building through the main doors on the east end of the building when your appointment is during business hours. You will stop at the front desk to check in.

When the front doors are locked (outside of regular business hours or on a holiday) you may proceed to the 3rd St. door on the west end of the building and ring the doorbell.

• Your Pilates instructor will confirm you are there for Pilates and buzz you in.
• Proceed to the stairs or elevator in the lobby and go to the Pilates Center on the 2nd floor.
• Check-in will take place with your instructor.

Please be mindful of noise levels and tuck your mobile device away on silent. We also ask you only bring water into the Pilates studios.

NEW CLIENTS: Please arrive 15 minutes early to allow ample time to check in and become familiar with our facility.

Yes, lockers are available inside the Pilates studios where you can secure all of your personal belongings.

Wear comfortable clothing to your appointment, including grip socks if you’ll be working on the apparatus. We encourage you to avoid baggy apparel that could hinder your instructor’s ability to monitor your body positions and ensure you have proper alignment while you’re exercising.

Yes, you are welcome to bring your own water bottle to your appointment, and there is a water cooler in the Pilates Center waiting area for your convenience. Please do not bring any other food or beverage into the studios.

In order to pay for Pilates Reformer you need a Letter of Medical Necessity. You first need to consult with your medical provider who will determine if a Pilates Reformer workout is medically necessary to address a specific health condition.

The doctor will then provide a letter of medical necessity to your HSA or FSA. Note that this isn’t about general fitness or well-being — there needs to be a direct connection between the workout and the treatment or prevention of a specific medical condition. But Pilates is usually covered if there is a need.

There are two ways to use your HSA or FSA:

• HSAs and FSAs often come with a debit card that allows you to pay at the point-of-sale. We can take this form of payment.
• Sometimes you need to pay out of pocket first and submit a claim for reimbursement. We can provide receipts and a letter of participation.

Ballet Austin’s Butler Pilates Center will hold all classes and private/duet sessions as scheduled, rain or shine. Client cancellation policy applies (12-hour window).

If an official determination is made to cancel a class due to severe inclement weather, we will notify those pre-signed for the date. You can also find updates on our website or by following us on our social media channels.

• All purchases for Pilates are final, non-refundable, non-transferable, and may not be extended beyond the expiration date.
• Everyone must sign-up for classes either online before arriving, or at the front desk upon arrival.
• Everyone must check in at the front desk to confirm sign-up and studio location.
• Pilates classes and Pilates appointments cannot be shared between individuals.
• Expiration dates are one year from date of purchase except for intro offers or monthly purchases.
  • All classes, regardless of expiration, are null and void one year from purchase date (no extensions for any reason after this date).
  • Please note date of expiration when making your purchase.
• Classes and instructors are subject to change. There will be no refunds when there are changes unless it is a late change made by Ballet Austin.
• Pilates clients cancelling an appointment will be charged for the appointment if at least 12-hour notice of cancellation is not given.