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Know Before You Go – Grimm Tales

KNOW BEFORE YOU GO

Grimm Tales

What you need to know before the show

Thank you for joining us for Grimm Tales. Before you head to the Long Center, please read through these helpful tips and share this info with everyone in your party so that you arrive with time to relax and enjoy the pre-show activities.

What you need to know before the show

Thank you for joining us for Grimm Tales. Before you head to the Long Center, please read through these helpful tips and share this info with everyone in your party so that you arrive with time to relax and enjoy the pre-show activities.

PERFORMANCE FAQs
AUDIENCE ACTIVITIES MAP

REMEMBER YOUR TICKETS

Access Your Digital Tickets On Your Mobile Device 

Using your mobile device, click the ACCESS MY DIGITAL TICKET WALLET button below and log in using the same email address you used to make your purchase. You can then choose to have an access code be sent to your email, OR you can enter the password used at purchase.

CLICK HERE for an easy instructional guide on accessing your digital wallet.

ACCESS MY DIGITAL TICKET WALLET

Your QR codes will activate 48 hours prior to your performance start time and will refresh every 30 seconds. Please DO NOT BRING SCREENSHOTS OR PRINTOUTS, as these will not be accepted at the door.

You will also be able to share your tickets starting 48 hours prior to your performance by clicking the share button in your wallet.

QUICK TIP: Select the “Stay Logged In” button to stay logged in for 30 days.

For information on how to share your tickets and other common questions, visit our Digital FAQ’s page.

If you are picking up tickets at Will Call, please arrive at least 30 minutes before showtime and bring a valid ID. The Long Center’s box office is located on the Ground Level, adjacent to the grand staircase.

Tickets that were not purchased directly from Ballet Austin but through third-party websites or ticket brokers may not be valid and may have been purchased for more than face value.

  • If you did not purchase your tickets from the Ballet Austin box office or online at our official website, balletaustin.org, be sure to check your tickets before you leave for the Long Center and contact the seller if you notice any problems.
  • Ballet Austin does not have a record of purchases made through ticket brokers or resellers and may not be able to assist you if the tickets you purchased are missing scannable bar codes, seat numbers or other important information that proves their validity.
  • Be safe and always purchase your tickets directly from Ballet Austin!

GETTING TO THE LONG CENTER - ARRIVE EARLY

Parking

Arrive early and have time to relax, enjoy the pre-show activities, and see the best view of downtown Austin on the H-E-B Terrace!

The Long Center and our Box Office open 90-minutes before showtime.

GOOGLE MAP TO THE LONG CENTER

PALMER EVENTS CENTER GARAGE is the Long Center’s primary parking structure, located east of the Long Center.

  • NORTH entrance off of Riverside Drive
  • SOUTH entrance off of Barton Springs Road
  • $10 per vehicle

ONE TEXAS CENTER GARAGE PARKING is located at 505 Barton Springs Road.

  • Enter the Garage directly from Haywood Avenue
  • Allow ~10 minutes to walk from One Texas Center to the Long Center
  • One Texas Center Garage is a public parking facility managed and operated by the City of Austin
  • Prices vary

RIVERSOUTH GARAGE PARKING  is located at 425 W Riverside Dr.

  • Entrance is located on W Riverside Drive between Barton Springs Road and S 1st Street.
  • Allow ~10 minutes to walk from RiverSouth Garage to the Long Center
  • RiverSouth Garage Parking is a private parking facility managed and operated by Park Chirp
  • You can reserve parking for RiverSouth Garage using Peak Parking and ParkChirp

Please note parking rates are subject to change based on special events

Click map to enlarge

Paid valet parking is available with drop-off and pick-up locations next to the Long Center’s box office and main entrances. Please note parking rates are subject to change based on special events.

  • Drop off by driving east on Riverside Drive, and enter the first drive on your right as your approach the Long Center.
  • $20 per vehicle, cash only, for valet to place car in garage*.
  • $40 per vehicle, cash only for parking on circle drive*.

*subject to availability 

The Palmer Events Center garage has 24 accessible/handicapped parking spaces located closest to the elevators on each level.

  • Patrons may also enter the valet line through the first entrance to the Long Center off of Riverside Drive and pull up to the curb to drop off guests with mobility challenges at the main entrance.
  • Elevator access is available through the Ground Level lobby door next to the box office.
  • Staff will be available to direct you should you need assistance.

ENJOY THE AUDIENCE ACTIVITIES

Meet Us at the Welcome Center

Pre-show • Orchestra Level & Lower Lobby • FREE

Start your night right! Swing by the Welcome Center for a warm hello, insider tips, and a handy map to all the pre-show happenings. Located on the Orchestra level (east side terrace) and inside the Rollins Lobby. Come early—we’ll point you to the fun!

Snap Pics at the Selfie Stations

Pre-show • Throughout the Long Center • FREE

Lights, camera, curtain! Snap a pic at our themed selfie spots and tag @balletaustin for a chance to be featured. They’re scattered throughout the venue and out on the terrace—find them all and strike a pose!

Cocktails, Mocktails, & More!

Pre-show • Throughout the Long Center

Sip, savor, and soak it all in! Treat yourself to handcrafted specialty cocktails inspired by the performance, paired with “small bites” that are perfect for sharing. Then take your drink out to the terrace, where the stunning downtown skyline sparkles before you and the crisp autumn breeze sets the perfect mood for an unforgettable experience.

View Drink Menu

Take a Peek Behind the Ballet!

Behind the Ballet! Sponsor

Pre-show • 2nd Floor Mezzanine (Kodosky Lounge) • FREE

Step into the magic before the curtain rises. This interactive pop-up space lets you explore pointe shoes, costumes, music, and more! It’s never the same twice, so even return visitors will find something new. Open 90 minutes before showtime.

Learn More at Footlights

Footlights Sponsor

Pre-show • 2nd Floor Mezzanine (Dell Hall) • FREE

Want the inside scoop before the curtain rises? Join our knowledgeable staff for an engaging look at the story, themes, and creative process behind the performance. Starts 1 hour before showtime at theater entrances 23 & 24. It’s just 25 minutes—and a great way to deepen the experience.

Stay for Our Encore

Post-show • Orchestra Level • FREE

Stick around after the final bow for an open convo with Artistic Director Stephen Mills and special guests. Ask questions or just soak up the insights—it’s casual and up-close. Happening immediately after every performance.

Grimm Tales Sponsors

Gretchen Gregory Davis, In honor of Cookie Gregory Ruiz

INDIVIDUAL PRODUCTION SPONSORS

Becky Beaver

Emily & Ryan Deiss

Joy & Gregory Hodgson

Kathie & Spike Jones

Sly Majid & Rachel Loebl

Dr. Tanuj & Nidhi Nakra

Liana & Arjun Rao

Anju Shah

2025/26 Season Sponsors

Season Underwriter

Season Underwriter

2025/26 Hospitality Partners

2025/26 PR and Digital Agency Sponsor

2025/26 Official Program Sponsor

Government Funding Sponsors / Additional Funding

Ballet Austin is supported in part by the Texas Commission on the Arts

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