If you are picking up tickets at Will Call, please arrive at least 30 minutes before showtime and bring a valid ID. The Long Center’s box office is located on the Ground Level, adjacent to the grand staircase.

Tickets that were not purchased directly from Ballet Austin but through third-party websites or ticket brokers may not be valid and may have been purchased for more than face value.

• If you did not purchase your tickets from the Ballet Austin box office or online at our official website, balletaustin.org, be sure to check your tickets before you leave for the Long Center and contact the seller if you notice any problems.

• Ballet Austin does not have a record of purchases made through ticket brokers or resellers and may not be able to assist you if the tickets you purchased are missing scannable bar codes, seat numbers or other important information that proves their validity.

• Be safe and always purchase your tickets directly from Ballet Austin!

PALMER EVENTS CENTER GARAGE is the Long Center’s primary parking structure, located east of the Long Center.

• NORTH entrance off of Riverside Drive
• SOUTH entrance off of Barton Springs Road
• $10 per vehicle

ONE TEXAS CENTER GARAGE PARKING is located at 505 Barton Springs Road.

• Enter the Garage directly from Haywood Avenue
• Allow ~10 minutes to walk from One Texas Center to the Long Center
• One Texas Center Garage is a public parking facility managed and operated by the City of Austin
• Prices vary

RIVERSOUTH GARAGE PARKING  is located at 425 W Riverside Dr.

• Entrance is located on W Riverside Drive between Barton Springs Road and S 1st Street.
• Allow ~10 minutes to walk from RiverSouth Garage to the Long Center
• RiverSouth Garage Parking is a private parking facility managed and operated by Park Chirp
• You can reserve parking for RiverSouth Garage using Peak Parking and ParkChirp

Please note parking rates are subject to change based on special events

Paid valet parking is available with drop-off and pick-up locations next to the Long Center’s box office and main entrances. Please note parking rates are subject to change based on special events.

• Drop off by driving east on Riverside Drive, and enter the first drive on your right as your approach the Long Center.

• $20 per vehicle, cash only, for valet to place car in garage*.
• $40 per vehicle, cash only for parking on circle drive*.

*subject to availability 

The Palmer Events Center garage has 24 accessible/handicapped parking spaces located closest to the elevators on each level.

• Patrons may also enter the valet line through the first entrance to the Long Center off of Riverside Drive and pull up to the curb to drop off guests with mobility challenges at the main entrance.

• Elevator access is available through the Ground Level lobby door next to the box office.

• Staff will be available to direct you should you need assistance.

Visit one of our Welcome Centers located on the east side of the Dell lobby on the Orchestra level off the terrace, or just inside the Rollins Lobby when entering on the lower level. When you arrive please stop by and say hello. We can answer any questions you may have and direct you to all the fun pre-show activities. And be sure to pick up a map to see where all the activities are located or click the button below to get a sneak peek!

Sponsored by PNC.

Footlights is your pre-show behind-the-scenes look into what you’ll see when the curtain goes up! Learn about the production and hear stories behind the work from members of the Ballet Austin Education Department.

Footlights is offered in Dell Hall on the 2nd-Floor Mezzanine Level one hour before showtime.

Enter through theater entrances 23 and 24
Length of program: Approximately 20 minutes
FREE for all Ticket Holders

Sponsored by the Junior League of Austin, and supported by Humanities Texas, the state affiliate of the National Endowment for the Humanities.

Behind the Ballet! is our interactive discovery space (like a walk-through pop-up museum) hosted by Ballet Austin’s Education Department. It has multiple stations that include everything from pointe shoes, costumes, music, and more! Behind the Ballet! changes for every production, so even if you’ve been before, be sure to visit again!

Behind the Ballet! is offered in the Kodosky Lounge on the 2nd-Floor Mezzanine Level, starting 90 minutes before showtime and during each intermission.

Enter through the downtown-facing hallway off the East Lobby
FREE for all Ticket Holders

Capture your memories with selfie photo opportunities located throughout the Long Center and outside on the Terrace, with scenes featuring the Nutcracker, Clara’s living room, and the enchanted sleigh.

Be sure to tag us @balletaustin and use #NutcrackerATX! We’ll share our favorites on our social channels!

Photo stations are available 90 minutes before showtime and during intermission.

Are you looking for a souvenir or the perfect gift for your holiday shopping? Ballet Austin’s Guild Gift Barres are located on the Orchestra and Mezzanine Levels of the Long Center and are stocked with collectible Nutcrackers, t-shirts, ornaments, and more. Proceeds benefit Ballet Austin’s educational scholarship programs.

Open 90 minutes before showtime, during intermission, & post-show